Privacy Policy

This Privacy Policy explains how Cardron collects, uses, and protects your information when you use our website and WhatsApp-based services.

Effective date: February 25, 2026

1. Who we are

Cardron provides digital products such as gift cards, travel eSIMs, and gaming credits via WhatsApp and our website. This policy applies to our website and any interactions you have with us on WhatsApp.

2. Information we collect

We collect information that you provide directly to us, including:

  • Your WhatsApp phone number and profile name (if visible).
  • Order details (product type, quantity, destination, and delivery details).
  • Proof of payment or transaction references where needed for verification.
  • Support messages and any information you send in chat.

We may also collect limited technical information when you use our website:

  • Device and browser information (for security and performance).
  • Basic usage analytics (pages visited, approximate location by country/region).

3. How we use your information

We use your information to:

  • Process and deliver your digital products.
  • Confirm payments and prevent fraud or abuse.
  • Provide customer support and resolve disputes.
  • Improve our service quality and customer experience.
  • Comply with legal and regulatory requirements where applicable.

4. Legal basis (where applicable)

Depending on your location, we may process your information based on:

  • Contract: to provide the service you requested.
  • Legitimate interests: fraud prevention, service improvement, support.
  • Consent: where you explicitly choose to provide information or opt into updates.
  • Legal obligations: compliance with applicable laws.

5. Sharing your information

We do not sell your personal information. We may share limited information with trusted third parties only when necessary to provide our service, including:

  • Payment providers and banks for payment verification and processing.
  • eSIM or digital product suppliers for fulfillment where needed.
  • Hosting and infrastructure providers to run our website and systems.
  • Law enforcement or regulators if required by law.

We share only what is required to complete delivery, provide support, or meet legal obligations.

6. Data retention

We keep your information only as long as necessary to deliver your order, provide support, comply with legal obligations, and maintain records for dispute resolution and fraud prevention. Retention periods may vary depending on the type of data and applicable laws.

7. Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is fully secure.

Important: Cardron will never ask you for OTP codes, WhatsApp verification codes, or your banking password. If anyone asks for this, do not share it.

8. Your rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information (subject to legal requirements).
  • Object to certain processing or request restriction.
  • Withdraw consent where consent is the basis for processing.

To make a request, contact us using the details below.

9. Cookies and analytics

Our website may use cookies or similar technologies for basic functionality and analytics. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

10. Children’s privacy

Our services are not intended for children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.

11. Changes to this policy

We may update this Privacy Policy from time to time. If we make significant changes, we will update the effective date and may provide additional notice where appropriate.

12. Contact us

If you have questions about this Privacy Policy, contact us: